Approvals

If you're a Corporate Admin, you may need to approve outgoing orders before they generate. This page covers the approval flow on the corporate side.

When approvals apply

By default, orders placed by Corporate Admins are reviewed at two levels:

• Corporate-level approval (within your team)
• Mojo Gift staff-level approval (on our side)

If your account uses a single-admin policy, the corporate-level step may be skipped. Talk to your account manager if you want a multi-step approval set up.

The approval queue

From Approvals, you'll see every order awaiting your sign-off, with:

• Order summary (recipients, total, tier breakdown)
• Who placed it
• Date placed
• Any attached notes

Reviewing an order

Click into an order to see the full recipient list, message, and branding. From there you can:

• Approve and pass to Mojo Gift staff
• Request changes (with a comment)
• Reject

Multi-step approvals

For large orders or specific tiers, you can configure a chain — for example, requiring two corporate admins to sign off before the order moves to Mojo Gift. This is set up in Settings > Approval Policy.

Audit log

Every approval action is recorded — who approved, when, with what comment. The log is exportable from the Reports area.

Mojo Gift staff approval

After your approval, the order goes to a Mojo Gift staff member for final sign-off before gift cards generate. Priority accounts have stricter rules on who that staff member can be.